Job description / Role:

“Heartist © ” describes both our culture and who we are. Jobs In Dubai Everything we do comes from the heart, and we’re experts in what we do. Generous, attentive, and free, we ensure that everyone can come as they are, and feel like they belong. As one big team, we know that only together can we do amazing things! We believe that the world is more welcoming when we’re connected. So that we see what we have in common, instead of what sets us apart.

Life in Movenpick:

The Place to Savour Life- We believe true hospitality is about turning small gestures into heartwarming moments. We enable our guests to Savour the flavor of life, balancing small indulgences with what’s good for them- and good for the world.

The Role:

– Under the general guidance and supervision of the Director of Sales and Marketing, implements all sales activities and maximizes business opportunities in his / her specific area of responsibility.
– To drive, manage and maintain robust positive relations with all key accounts and business partners of MH&R and the hotel.
– Work as a team member to create the most professional sales team, in Mövenpick Hotels and Resorts. To meet and exceed sales targets set in the monthly and yearly forecasts and to direct all efforts to maximize the hotel’s revenues and profits across all revenue streams specifically rooms, small meeting conferences,s, and food & beverage departments.
– To develop a network of contacts to encourage and secure hotel trials of key decision makers.
– Generates and maintains customers of the corporate segment through various sales activities (face-to-face sales calls, telephone calls, entertainment)
– Maintains a high level of exposure for the hotel through direct sales, telephone, fax, and written communications.
– Ensures comprehensive and complete coverage

Key Deliverables and Responsibilities For Jobs In Dubai :

Planning & Organizing:

– To develop in conjunction with the Director of Sales & Marketing structures, a timely, achievable personal business plan.
– The support staff needs in other Divisions are based on the hotel’s priorities and anticipated business levels.
– To maintain complete and supported records of all sales agreements, contracts, and quotes for the hotel as per Mövenpick Hotels & Resorts Policies and Procedures.
– Have a good understanding of contribution margins for each product result and work with respective heads of departments to maximize operating results.
– To achieve targets in terms of a number of new active Accounts, Room Nights, Banquet Covers, and Revenue as set by the Director of Sales and Marketing.
– To submit the weekly entertainment schedule to the Director of Sales & Marketing for approval.
– As directed, plans sales trips or attends trade shows and exhibitions under the direct approval and guidance of the DOSM and where applicable in coordination with International Sales Offices.
– Arranges site inspections of hotel and lunches and dinners.
– Attends major corporate functions and promotional events (i.e. exhibitions) and promotes sales (rooms, catering, and other facilities and services) for the hotel.
– Where applicable, closely coordinate and communicate with the International sales office with regards to accounts/markets that are serviced by International Sales
– Ensures that selling strategies are adhered to during negotiations and up-selling opportunities whenever possible.

Operations:

– Maintains a sales call pattern averaging 25 calls a week.
– Minimum two accounts of entertainment per week.
– Establishes and maintains histories on every account with his/her market segments.
– Attend the daily Departmental Sales briefing and debriefing.
– Attend weekly review, with all feedback and planned calls and entertainment of the following week.
– Submit weekly sales activity report to the Asst. Director of Sales, on Corporate Segment.
– Develops Prospects Accounts, and implements a Sales Action Plan for each account.
– Attends at the start of functions related to accounts handled.
– Seeks intelligence information from accounts and competition.
– Interacts and liaises closely with Front Office, Reservations, Food & Beverage, and Banquet & Conference Departments.
– Assist with Sales Blitz, coordinated by the Asst. Director of Sales.
– Performs related duties and special projects as assigned.
– Attend the start of the functions related to his/her accounts handled.
– Implements and executes all sales objectives and action plans to reach and exceed targets set
– Solicits and services both Corporate and Groups business
– Within established parameters, quotes and negotiate corporate contracts and groups business and where need be involved Director of Sales & Marketing to close the contract.
– Where applicable, closely coordinate and communicate with the international sales office with regards to RFP accounts/markets that are serviced by Outbound Sales
– Ensures that the response to any business request is actioned within 24 hours maximum.
– Promotes and produces sales leads for the Mövenpick hotels outside of the coverage area
– Provides feedback to the Director of Sales & Marketing on changing marketing conditions, including trends in the competition, as a result of direct sales solicitation, telephone, and direct mail, in his / her market areas.
– Solicits and serves transient and group business and meetings
– Formulates corporate offer letters and yearly contracts and any other required business correspondence
– Arranges site inspections of the hotel.
– Handles incoming calls and ensures messages are taken and details are forwarded to the person concerned
– Attends departmental and communication meetings as requested by Department Head
– Attends major events in hotel and city as requested by Department Head
– Closely monitors accounts revenue and business production of own corporate portfolio and that of any assigned Sales Executives.
– Maximizes up selling opportunities whenever possible.
– Establishes and maintains files of major accounts and assists Assistant DOS in maintaining the accounts management system.
– Ensures that selling strategies are adhered to during negotiations and maximizes up selling opportunities whenever possible.
– Disseminates sales-related information to other departments as appropriate.
– Maintains close communication with the Events Management Team in the negotiation process of their accounts.
– Follow up with the conference coordinator after the invoice is posted – following an event or meeting with a Thank You and send Thank You Letter
– Performs all duties and responsibilities in a timely and efficient manner in accordance with established hotel policies to achieve the overall objectives of the position.
– Reviews direct competition and conducts regular research.
– Closely monitors accounts revenue and business production for the corporate accounts.
– Keeps updated with client relationships and overall business goals.
– Updates the Director of Sales & Marketing on the negotiation event/progress of each group.
– Maintain an up-to-date account and contact database and details in the property management system.
– Ensure comprehensive and up-to-date knowledge of properties’ unique selling points, features, amenities, services, and policies.
– Ensure that MH&R Sales and Marketing Policies
– Attends departmental and communication meetings as requested by Department Head.

Administration:

– Disseminates sales-related information to other departments as appropriate.
– Updates the Director of Sales on the negotiation event/progress of each group.
– Performs all duties and responsibilities in a timely and efficient manner in accordance with established hotel policies to achieve the overall objectives of the position.
– Maintain an up-to-date account and contact database and details in the property management system

Requirements:

Generic Aspects on Hygiene / Personal Safety / Environment/Confidentiality:

– Ensure proper care of all equipment and furniture entrusted for Hearts use.
– Be well-familiar with the hotel’s policies and procedures, well-acquainted with the physical layout of the hotel and its premises, and knowledgeable of the hotel’s emergency procedures in regard to fire, medical, bomb threat, black-out, and evacuation.
– Knows the safety regulations and ensures their application & ensures the safety of people and property in the hotel.
– Respects and ensures respect of the hotel’s commitments to the “Environment Charter” of the Planet 21 program (saving energy, recycling, sorting waste, etc).
– Understands and strictly adheres to the Rules & Regulations established in the Hearts Handbook and the Hotel’s policy on Fire, Hygiene, Health, and Safety.
– Ensure that confidential records and other confidential information
– Does not disclose any financial information or any other information of the Accor Hotels.

About the Company:

A caring employer providing respect, training, and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.

We are much more than a world leader. Here are 250,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,300 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making “Feel Welcome” resonate as the finest hotel promise.

From luxury to economy and in every corner of the globe, AccorHotels’​ more than 20 brands meet all the needs of business and leisure travelers seeking comfort, attention, and high-quality services.

Employment: Full Time

Location: Dubai

Apply Here: https://www.gulftalent.com/